Questions

We can give you the range for your home size and distance (it's on the Prices page). The price itself comes after a survey, in writing, because a quote without seeing your goods is how the delivery-day hike starts.

Only if what moves changes: you add a cupboard, or the new building has no lift we were told about. Then we re-quote in writing before carrying anything, and you can say no.

At most ₹2,000, to book the date, against a receipt. The balance is paid on delivery, after you've checked your goods.

Yes, but insurance doesn't cover things you packed yourself. Pack clothes and books if you like; leave glass, crockery and electronics to us.

Jewellery, cash, documents, medicines you need on the way, gas cylinders, and anything that can leak or burn.

It's your choice. It costs 2.5% of the value you declare, plus GST, as a separate line. Without it, a carrier's liability is limited by law, so for a long move with costly goods we'd take it.

Write it on the delivery receipt before you sign, take photos, and tell us within 7 days. The Insurance and bills page has every step.

Yes, always: a GST invoice in our legal name, with our GSTIN, for every move. Packing and moving is billed at 18% GST; transport alone at 5%.

The lorry receipt, also called a consignment note or bilty, is the legal receipt for your goods. It shows the number of packages and the value you declared. Keep the original: any claim needs it.

No, and we don't say we are. If your employer needs an IBA-listed mover's bill, tell us at the survey and we'll say honestly whether our GST invoice will do.

Copies of the RC and insurance travel with the car; keep the originals. The car's condition is recorded with photos before loading.

Yes, in our Nagpur or Pune godown, by the week or month. Goods are listed before storing and delivered when you're ready.

We call only from 98765 43210. Type any other number into our Is it us? page: it tells you at once whether it is ours.

Call 1930, the cyber crime helpline, at once, and file at cybercrime.gov.in. If your goods are being held, call 112. Then tell us on the Is it us? page so we can warn others.